Client Customer Care Co-ordinator

£16k p.a | Mon – Fri, 9am – 5pm | Across 2 Colchester Sites | Front desk | Admin

Description: Colbea is a not-forprofit organisation dedicated to supporting business. Colbea delivers over 1,000 training and advice sessions every year, so it’s fair to say that we know what we’re talking about! We are looking for a like-minded individual to join our team as a Client Customer Care Co-ordinator.

Responsibilities: Reporting to the Operations & Partnership Manager, the Client Customer Care Co-ordinator is responsible for providing a front desk customer experience and ensuring Colbea’s business centres reception, training and meeting rooms are manned and managed in a friendly and efficient manner.  As well as being responsible for maintaining and improving Colbea’s front desk administration function.

Duties (include but are not limited to): To work as part of the Colbea team to ensure the smooth administration of the Colchester Business Enterprise Agency in its daily activities which includes:

Person Specification Experience:

Competencies:

Job Benefits: Bonus Structure | Westfield Health Cashback Plan

Contacts:

PLEASE NOTE WE RECEIVE A LARGE NUMBER OF APPLICATIONS PER VACANCY AND UNFORTUNATELY CANNOT RESPOND TO ALL APPLICANTS. THEREFORE, IF YOU HAVE NOT HEARD FROM US WITHIN A MONTH FROM APPLICATION DATE, IT IS LIKELY THAT YOU HAVE BEEN UNSUCCESSFUL.

If you have been successful, we will contact you by the phone and begin taking you through our step by step recruitment process, doing our upmost to ensure the role is right for you, ascertaining your suitability in the process. This process will all be explained on initial contact.

If you are interested in the role and have further questions, please don’t hesitate to call us on 01206 984042 to speak to one of our team members confidentially.

Please CLICK HERE to apply!